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Evelina St Entrance - Now Open!

  • Information re Shingrix and Flu vaccinations and increased access /eligibility for Covid-19 vaccinations.
  • On-Site Appointment Guide
  • On-Site Testing Guide
  • Telehealth Appointment Guide
For your safety and ours patients and others aged 8 years and over must wear a face mask in the practice building.


Practice Advice re Management of Respiratory Illness, Covid-19 Case & Contact Management & Prevention


Covid 19 (Sars Cov2) is a significant infection which affects multiple organ systems and in some cases (of any age) can cause serious illness and death and ongoing symptoms affecting lungs, heart, brain, and other organs. Even mild illness can result in the syndrome of “Long Covid” which is more common in females than males.

Prevention of infection and/or repeat infection is very important – so get vaccinated and seek booster vaccines when eligible and follow the principles of infection prevention – wear a mask in crowded settings, sanitise hands and ensure good ventilation of enclosed spaces (open windows – use HEPA filters).


Be prepared, by ensuring you have a functioning thermometer and pulse oximeter at home. If you are taking medication for high blood pressure, consider buying your own home blood pressure monitor. Keep a supply of short-acting Paracetamol for fever and pain and saline nasal spray (for nasal congestion but also proven to reduce severity of disease when used at least twice daily).


If you test negative on a RAT but have symptoms – contact the practice for advice regarding testing for other respiratory illnesses as well as Covid, by PCR, and further management.



The following information is based on our own risk assessment and references the public health advice of 2020/21 to keep our patients and team members as safe as possible. It is general advice. CLICK HERE.

If you have Symptoms – commence isolation. Take a RAT (Rapid Antigen Test) if available. If positive – proceed to A

If negative – book a PCR testRATs may be less sensitive to new variants. If you have no access to a RAT then proceed to book a PCR or attend a public testing siteIf you have no symptoms – but have tested positive on a RAT you are a confirmed case and proceed to A.

A: Confirmed - Positive PCR or RAT

Please contact the practice to notify your positive test as soon as possible and ask staff to book you a Telehealth appointment. One of our doctors will follow up and ensure you have supportive advice including assessment of your eligibility for antiviral medications and ensure your earliest access to medications for symptom relief.

  1. Isolate at home and rest for at least seven days from the day you had your positive test.
  2. Notify your household, school or employer that you have COVID-19.
  3. Perform another RAT day 6. If negative – you can leave isolation, but we recommend you wear a mask in public settings to avoid contracting respiratory infections until you feel fully recovered. If you have no symptoms at day seven you can return to normal living and leave your home. You do not need a further test. However, wear a mask when leaving home and avoid visiting high risk settings and socialising in indoor settings outside home for at least seven days following a negative test or end of symptoms. Some employers may wish you to work from home for a further 7 days
  4. If you test positive day 6 stay at home until symptoms are gone and you have a negative RAT.
  5. If you still have symptoms at day 12 do a RAT. Always seek medical help if you become very unwell.
  6. We recommend you book a check-up 2-4 weeks after recovery.

B: Close Contact and Have Symptoms

  1. If you remain RAT negative book a telehealth to book PCR testing including Flu and other respiratory infections.
  2. Stay at home and isolate from other family members while waiting for the test result.
  3. If you test positive for COVID-19 follow the instructions in A.
  4. If you test negative continue to stay at home isolating from other household members while you have symptoms of a respiratory infection to avoid further infections within the household.
  5. If you still have symptoms on day six take another RAT or PCR test.
  6. If your day 6 test is positive follow the instructions in A.
  7. Once you feel well return to normal living.

C: Close Contact with No Symptoms

  1. Stay at home as much as possible and isolate from other family members. Note the date of last contact with person who has Covid 19. That is Day 1.
  2. Take a RAT as soon as possible. If you test positive for COVID-19 follow the instructions in A.
  3. If you test negative continue isolating as much as possible from other household members and work colleagues and wear a mask indoors.
  4. If you develop symptoms do another RAT. If positive – see A. If negative – seek PCR testing.
  5. Wear a mask when leaving home and avoid visiting high risk settings for at least 14 days following exposure to the person with COVID-19. Always seek medical help if you become unwell.

D: Other Contact

  1. If you have had less contact with someone with COVID-19 such as minimal contact in a social, shopping, educational or workplace setting you should monitor for symptoms and use a RAT if available.

  2. If positive – follow A.

  3. Otherwise, we advise you wear a mask when in indoor settings away from home and avoid visiting high risk settings for at least 14 days following exposure to the person with COVID-19. At any time if symptoms develop proceed as for symptomatic above.