In recent years more and more agencies and authorities are requesting input on behalf of patients to support claims. Longstanding examples are taxi concessions and disability parking applications but now applications for special consideration for secondary and tertiary education, or to support additional services in educational settings are also requested and for compliance are more complex than in the past.

Given these documents and their completion are integral to supporting patient care and often cannot be completed in a single consultation due to complexity, we ask patients to make appointments (a long appointment is preferred) to ensure satisfactory completion. Sometimes this will not be covered by the Medicare system. The doctor’s time will be charged based on our usual fees should the request fall outside Medicare regulations for the Medicare Rebate item numbers.